"This year I do feel like the entire economy has gone digital, and in particular, all the areas where Salesforce serves our customers," Salesforce chief operating officer Bret Taylor told Insider on Wednesday. That's an important concept as the pandemic has led to wider adoption of and interest in remote working. Salesforce intends to make Slack the unified user interface for all its customer relationship management products, integrating their respective platforms to speed along collaboration. The cloud software giant has not been shy about the fact that this so-called "Slackforce" deal gives it a powerful new weapon against Microsoft, which has long dominated the productivity software market with apps like Word, Excel, and more recently, Teams - its own collaboration app. Salesforce's COO and Slack's CEO tell Insider what they can learn from each other as they integrate.Īs of Wednesday, Salesforce has officially closed its $27.7 billion acquisition of Slack, six months after the massive deal to acquire the workplace chat app was first announced.The deal is expected to upend the market and challenge the dominance of Microsoft.Salesforce has closed its $27.7 billion mega-deal to buy workplace chat company Slack. Account icon An icon in the shape of a person's head and shoulders.
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